Last updated 2 August 2026
Privacy
cclarity is a tool creators use to run their own Fanvue account. Most of what passes through it is their data about their fans, not ours — so this explains what we hold, why we hold it, and how to take it back.
Who is responsible
For your account with us — your email, your workspace, your plan — cclarity is the controller.
For everything we read out of Fanvue on your behalf — conversations, fans, earnings, media — you are the controller and cclarity is your processor. We act on your instructions and hold that data to run the features you switched on. If your fans ask you what happens to their messages, this page is the answer, and you can point them at it.
What we store
| What | Why | Kept |
|---|---|---|
| Your email and sign-in | Authentication. Handled by Clerk; we store the identifier and your email. | Until you delete your account |
| Workspace, plan, team | Access control and billing | Until you delete your account |
| Fanvue OAuth tokens | So the app can read and send on your behalf. Encrypted at rest; we never see or store your Fanvue password. | Until you disconnect |
| Conversations and fan profiles | Cached to display them, and read by the AI when you ask it to write a reply | Until you disconnect or delete |
| Notes you write about fans | You wrote them; the AI reads them so replies stay consistent | Until you delete them |
| AI drafts, scripts, engine logs | So you can review, approve, and audit why the AI said what it said | Drafts 24h; logs up to 12 months |
| Payment records | Legal obligation to keep invoices | As long as tax law requires |
Who else sees it
Only what a feature needs, and only to run it. We do not sell data and we do not use your conversations to train anybody’s model.
- Fanvue — the source. We hold their OAuth token and call their API as you.
- Clerk — sign-in and team management.
- Neon — the database, hosted in the EU.
- Vercel — hosting and logs.
- xAI — the model that writes replies. Message history goes with the request when you use auto-chat or ask for a draft. Not used for training.
- ElevenLabs — only if you enable voice messages.
- Lemon Squeezy — payments. They are the merchant of record; card details never reach us.
Some of these process data outside the EEA under Standard Contractual Clauses.
Cookies
Only the ones the product cannot work without: your Clerk session, the creator account you last selected, your light/dark preference, and a short-lived pair during the Fanvue connection flow. No advertising cookies, no third-party analytics, no tracking pixels — which is why there is no banner asking you to accept any.
If that ever changes, you will be asked first, and refusing will keep the product working.
Your rights
Under the GDPR you can see your data, correct it, take it elsewhere, restrict what we do with it, object, and have it erased. Two of those are buttons rather than emails:
- Download everything — a JSON file of your workspace, in Settings → Privacy.
- Delete your account — same page. It removes the workspace, its members, connected accounts, tokens, notes and engine history, and signs you out. It is not reversible.
For anything else, write to privacy@cclarity.com. We answer within 30 days. You can also complain to your national data protection authority.
Automated replies
Auto-chat writes messages in your voice and, when you switch that on, sends them without showing you first. It reads recent messages, notes you have written and the scripts you authored. It is a drafting tool working for you — it makes no decision about any person that has a legal or similarly significant effect on them, and a human can turn it off, hold any single conversation for review, or exclude a fan entirely at any time.
Security
Fanvue tokens are encrypted at rest. Access is scoped to your workspace and checked on every request. Transport is TLS throughout. If we ever suffer a breach affecting your data, we notify the supervisory authority within 72 hours and you without undue delay.
Changes
If this notice changes materially we will say so in the app before the change takes effect, not only by editing this date.
This notice describes what the software actually does. It is not legal advice and has not been reviewed by counsel.